Privacy Policy

Effective Date: [Insert Date]

At CodeFromNowhere, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and platforms. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

a. Personal Information

We collect the following personal information when you create an account, make a purchase, or contact us:

• Name
• Email address
• Billing address
• Payment details (processed securely)
• Contact preferences

b. Usage Data

When you use our website or services, we automatically collect data to improve your experience:

• IP address
• Browser type and version
• Device information
• Pages viewed and interactions on our site

c. Cookies

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device. They help us:

• Remember preferences
• Analyze site usage
• Personalize content and advertisements

You can manage your cookie preferences through our Cookie Banner or adjust your browser settings.

2. How We Use Your Information

a. Service Delivery

• To process transactions and provide purchased services or products.
• To manage accounts, subscriptions, and support requests.

b. Communication

• To send updates about services, policy changes, and promotions (with consent).
• To respond to inquiries or resolve issues.

c. Compliance and Security

• To comply with legal obligations, including GDPR, CCPA, and local regulations.
• To protect against fraud, misuse, or unauthorized access.

3. Legal Basis for Processing

a. European Union Users

Under the General Data Protection Regulation (GDPR), we process your data based on:

• Contractual Necessity: To fulfill a contract (e.g., processing payments).
• Consent: For optional services like marketing.
• Legal Obligations: Compliance with laws (e.g., tax records).
• Legitimate Interests: For security and service improvement.

b. United States Users

For California residents, we comply with the California Consumer Privacy Act (CCPA), including:

• The right to know what data we collect and how we use it.
• The right to opt-out of data sales (we do not sell personal data).
• The right to request deletion of personal data.

4. Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations:

• Account data is retained while the account is active.
• Data is deleted 90 days after account termination unless required for legal or regulatory purposes.

5. Data Sharing

a. Third Parties

We may share your data with trusted third-party services for:

• Payment processing
• Website hosting and analytics
• Email marketing and customer support

These third parties adhere to strict data protection agreements.

b. Legal Obligations

We may disclose personal data when required by law or to protect our rights, users, or public safety.

6. International Data Transfers

As a global company, we may transfer data outside the European Economic Area (EEA). All transfers comply with GDPR and other applicable laws through:

• Standard Contractual Clauses (SCCs)
• Privacy Shield Frameworks (where applicable)

7. Cookies and Tracking Technologies

a. Types of Cookies

We use the following cookies:

• Essential Cookies: Required for website functionality.
• Performance Cookies: Track website usage to improve performance.
• Advertising Cookies: Deliver personalized advertisements.

b. Cookie Consent

Our website uses a Cookie Banner to collect your consent for non-essential cookies. You can change your preferences anytime through the banner or browser settings.

8. Your Rights

a. GDPR Rights (EU Users)

You have the following rights under GDPR:

• Access: Request a copy of your personal data.
• Rectification: Correct inaccuracies in your data.
• Erasure: Request deletion of your data ("Right to be Forgotten").
• Restriction: Limit processing of your data.
• Portability: Transfer your data to another service provider.

b. CCPA Rights (California Users)

California's residents have the right to:

• Know: Access the data we collect and its purpose.
• Delete: Request data deletion.
• Opt-Out: Prevent the sale of your data (we do not sell personal data).

c. Other Regions

Users in other jurisdictions may have additional rights under local laws. Contact us for assistance.

9. Security Measures

We implement robust security measures to protect your data, including:

• Data encryption (in transit and at rest)
• Secure access controls
• Regular security audits

However, no system is completely secure. Please notify us immediately if you suspect unauthorized access to your account.

10. Updates to this Policy

We may update this Privacy Policy periodically to reflect legal, technological, or service changes. Users will be notified of updates via email or account notifications. Continued use of our services constitutes acceptance of the revised policy.

11. Contact Us

For questions, concerns, or to exercise your rights under this policy, contact us at:

• Email: privacy@codefromnowhere.com
• Support Tickets: Submit via the client area (login optional).